• Review account balances and recent transaction history.
• Transfer funds between your Farmers Bank accounts.
• Print past statements.
• Make loan payments and receive advances from lines of credit.
• Download transactions to financial management software.
• Access your Farmers Bank credit card information including outstanding balance, available credit and recent transactions.
• Communicate directly with Farmers Bank via e-mail.
• Reorder checks (Costs for checks will vary depending on style selected).

NetTeller users can also experience the convenience of paying bills online with Power Pay.  Say goodbye to writing checks, stuffing envelopes, and licking stamps.  Simply complete a Power Pay Application and see how this FREE service can simplify your busy life.

To receive your ID and password, complete our online NetTeller Authorization Form. For more information, contact us at farmersinfo@farmerstrust.com. or give us a call at 262-3340 or 800-249-3340.

Is there a fee for NetTeller Online Banking?
No, NetTeller Online Banking is available free of charge to all Farmers Bank customers.

Is Internet Banking safe?
Yes! Farmers Bank uses state-of-the-art firewalls and security to protect your accounts and identity. We protect your information by:

• Using Secured Socket Layer (SSL) data encryption.
• Requiring you to use a browser with 128-bit encryption. You can test your browser encryption by clicking on "Test Your Browser" on the login screen.
• Never displaying your social security number or account numbers over the Internet. Instead, we allow you to customize your account names to differentiate accounts.
• Automatically disconnecting your NetTeller session after 10 minutes of inactivity.
• Requiring a unique NetTeller ID and password to be entered before you have access to any account information.
• Utilizing a PIN Security System. To keep unauthorized individuals from accessing your account by guessing your PIN, we have instituted a PIN lockout system. If your PIN is entered incorrectly three consecutive times, the user is “locked out” of the system and must call the bank to be unlocked.
• Monitoring for uncharacteristic or unusual online banking behavior.  If such activity is detected, you will have to answer challenge questions to verify your identity.  You are prompted to select these questions and provide the answers to these questions once your online banking profile has been established.
• Verifying your watermark image. By seeing your personal watermark image, you can be sure that you are at the Farmers Bank online banking site, and not that of an impostor.

What is encryption?
Encryption technology ensures that your confidential account information cannot be accessed by another party. Encryption is a way to rewrite something in a code, which can be decoded later with the right "key." When you request information about your accounts, the information is sent across the web in an encrypted format. When the information reaches you, it is decoded so that you and no one else can read it. When you see a small lock icon in your browser, it indicates your data has been encrypted for transmission.

Why do I need 128-bit encryption?
Because we are dedicated to a safe and secure Internet banking experience, we require that you use the highest security standards available. Many personal computers are currently running browsers with 40-bit encryption, and these must be updated at no charge. Simply click on the TEST YOUR BROWSER button next to the NetTeller login to check and update your browser if needed.

What can I do to protect my Internet security?
While NetTeller works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your NetTeller account information is protected including:

• Don't reveal your NetTeller ID or PIN to anyone else. They are designed to protect your banking information, but it will only work if you keep them to yourself.
• Change your PIN frequently.
• Don't walk away from your computer if you are in the middle of a NetTeller session.
• Once you have finished your NetTeller session, sign off before visiting other sites, by clicking on the "Exit" button.
• If you notice suspicious or unusual activity on your NetTeller accounts, call us at 262-3340 or 800-249-3340. After business hours, leave a message at extension 100.
• Do not change your pseudo names for your NetTeller accounts to your account numbers.

My NetTeller and PIN are already filled in. Is this secure?
If you are using Microsoft Internet Explorer 5.0 or later in a Windows platform, your NetTeller ID and PIN may automatically fill in when you enter NetTeller. This is a feature of this browser version that works much like later versions of Microsoft Word where the application automatically completes words that you have typed before and use frequently. This is not a feature Farmers Bank controls through NetTeller. While this is a nice feature when used with some sites, we strongly recommend that you disable this feature when accessing several sites that contain sensitive or confidential data.

Can I choose my own NetTeller ID and Password?
Initially you will automatically be assigned a NetTeller ID and your password will be the last four digits of your social security number. The first time you log on to NetTeller you will be asked to choose a different password for security reasons. You may choose any alphanumeric password 4 to 8 characters in length. You will also have the option of setting up a Personal ID, such as your name, to use in place of your NetTeller ID. Please note that your actual NetTeller ID does not change - when you log on, the system will accept either the original 12-digit NetTeller ID or the Personal ID you assign. You may change your Personal ID and PIN as often as you would like.

How do I change my Personal ID?
After you log on to NetTeller, select ‘Options’ on the NetTeller menu bar.  Type in the personal ID of your choice then click on 'Submit'.

How do I change my PIN?
After you log on to NetTeller, select ‘Options’ on the NetTeller menu bar. You will be required to type in your current PIN and enter your new PIN twice for verification purposes. To save this change, click on ‘Submit.’

My husband and I have some joint accounts and some separate accounts. Is there a way we could see all of our accounts together?
Yes. If there are additional accounts, such as a child's or spouse's, you would like to access through NetTeller Online Banking, you may list them on the authorization form by either account number or by social security number (all accounts under the social security number would be included). You will need to have the signature of all authorized account holders.

What should I do if I forget my PIN?
If you forget your PIN, simply call us at 262-3340 or 800-249-3340, and we can reset your PIN to the last four digits of your social security number. After business hours, leave a message at extension 100.

What should I do if I am locked out of my accounts?
If you are locked out of your accounts, simply call us at 262-3340 or 800-249-3340 and ask to speak with one of our NetTeller customer service representatives. After business hours, leave a message at extension 100.

How late in the day can I make a transfer between my Farmers Bank accounts?
You can transfer funds 24 hours a day; however, if you would like the transfer to post on the same day, it must be made before 3:00 pm Monday-Friday. All transfers made after 3:00pm, on weekends, or on holidays will post the next business day.

I signed up for NetTeller Online Banking, but I am not able to view my past statements.
Only statements produced after you signed up for NetTeller are available online.

How far back can I view my statements?
You can view your previous 3 statements as well as your current statement.

When is NetTeller unavailable?
NetTeller will be unavailable for transfers for approximately 15 minutes every business day between 4:30 and 5:00 pm while the system updates balances. Occasionally it will also be down during routine maintenance sessions. You will be notified of these dates and times when you log on to NetTeller.  If you are unable to login to NetTeller during one of these times simply try again later.

Can I pay bills using NetTeller?
Yes, and no. Yes, you can transfer funds from your checking accounts to loan accounts to make your monthly payments to the bank. No, you cannot pay outside parties like utilities or merchants using NetTeller. If you are interested in online bill payment try Power Pay, Farmers Bank's online bill payment service.

What is real-time account access?
Real-time account access means that you see what the bank sees. In other words, you have access to the most current and accurate information pertaining to your account(s).

Since my account numbers don't appear on NetTeller, how can I differentiate between my accounts?
NetTeller allows you to assign labels to each of your accounts so you can label them whatever is most convenient for you (i.e., Christmas Savings, Auto Loan, Home Loan, etc.).

To assign pseudo names to your accounts, click on ‘Options’ on the NetTeller menu bar.  Then, click on ‘Account.’  Your accounts will be listed as they currently appear on your NetTeller Account listing.  Simply enter the account names as you would like them to appear, and then click ‘Submit.’

What is the difference between current and available balance?
Your current balance is the total amount currently in your account. Available balance is your current balance plus any available overdraft protection funds.

Why did the pseudo account names I set up disappear?
If you set up pseudo account names then requested some changes to your account listing (such as adding a child's or spouse's account), those pseudo names will be erased when the changes are made.

Click on the link below to apply for NetTeller Online Banking. Then, click on ‘Enroll.’
Click here to apply